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Hillside Technology provides best-in-class IT support to small businesses (SMB), mid-market, and enterprises. Our model is built around providing 24/7/365 around-the-clock support services at a flat and predictable cost.

  • Super fast response speeds

  • 24/7/365 around-the-clock helpdesk

  • Flat-rate Unlimited Support

  • Simple Per-User Subscription Pricing


Comprehensive IT Support:

  1. End-User Support & IT Helpdesk

  2. Pro-active Maintenance of Technology

  3. Monitoring & Alerting response (NOC)

  4. Technology Procurement Services

  5. Documentation of Technology Systems

Focused On:

  • Super fast 10-minute or less responses

  • Expert level technical team

  • Real-time visibility into resolution status

  • Monthly reports outlining our performance (KPIs)

IT Support plans:

  • Hillside Technology Diamond IT – Flat-Rate Unlimited Support, per-user subscription support

  • Hillside Technology Clarity IT – Service Level Agreement (SLA) for Enterprise

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